1. Prerequisites for Selling on Galaxus
1.1 Eligibility Requirements
To sell on Galaxus, you must:
- Be a company registered in Europe, the United Kingdom, Switzerland, or Norway
- Have a return address
- Have an active EORI number (required for German customs regulations)
It is not necessary to be based in Switzerland or Germany, but your company must be registered in Europe.
1.2 Logistics Requirements
Galaxus enforces strict rules:
- Shipping to the EU Hub (if applicable)
- Tracking number is mandatory
- Tracking and order number must be visible on the parcel
- Invoice upload is mandatory
Reliable logistics are essential to be approved for going live.
1.3 Sales Model
Galaxus offers two models:
- Supplier (B2B supplier model)
- Merchant (classic marketplace model)
Integration via Centric Shoppingfeed applies to the Merchant model.
1.4 Commissions
- No fixed fees
- Variable commission between 5% and 15%, depending on the category
Galaxus remains selective: your offer must provide real value (competitive pricing, availability, high-quality product data, and complementary assortment).
2. Integration Steps
The onboarding process follows these steps:
- Contract signing with Galaxus
- Account creation
- Product upload
- Test order phase
- Go Live
3. Configuration in Centric Shoppingfeed
3.1 Connection
Galaxus provides:
- Secure SFTP access (login and password to be provided)
- A Partner ID
- A supplier name used in export files
Product data exchanges can be done via FTP upload or URL.
3.2 Product Creation and Matching
Case 1: Product Already Exists on Galaxus
You can match an existing offer using:
- EAN
- Price
- Stock
Case 2: New Product
Complete data is required:
- Optimized title
- Detailed description
- Complete attributes
- Compliant images
Galaxus places strong emphasis on high-quality product content.
After connecting your Galaxus shop to your Centric Shoppingfeed account, start configuring your feeds via the “Selection” tab and match your categories with those of the marketplace:
Tip: Use our AI tool Ailice to automatically map categories. You will then need to validate the results in the left-hand menu under the Ailice tab.
Next, go to the “Mapping” tab to review your offer configuration.
Most fields are already filled in by default.
From the “Autotag” tab, complete the required and optional attributes to create your products on the marketplace. Make sure all mandatory attributes (marked in red) are properly mapped and filled in.
You can also fill in optional attributes to improve your product visibility and boost sales.
3.3 Catalog Best Practices
To maximize acceptance:
- Do not include the brand or size in the title
- Use images with a white background
- If stock = 0, provide a restock date
- Provide accurate and complete data
The catalog validation phase may require several iterations before final approval.
4. Order Testing Phase
Before going live, a testing phase is mandatory. You can find the detailed procedure in the dedicated article.
4.1 How It Works
- Orders are first sent from the TEST environment
- They appear in Centric Shoppingfeed with the status "waiting acceptance"
- Automatic acceptance triggers the status "waiting shipment"
Standard process:
- Order is placed on Galaxus
- Order is accepted via Centric Shoppingfeed
- Order is shipped (tracking number is mandatory)
- Shipping information is sent
Note: Make sure to configure the “carrier matching” tool in your Centric Shoppingfeed account settings.
4.2 Go Live
Once the tests are validated:
- Galaxus confirms the go-live date
- Orders switch to the production environment
Note: Switching to the production environment requires a manual action on our side. Please make sure to contact your account manager or reach out to support at support@shopping-feed.com.