When you want to change the source feed used on your Shoppingfeed account, you’ll need to submit a request to our customer support team at: support@shopping-feed.com. This process involves certain checks and technical adjustments to ensure that the processing of your data is not disrupted.
It is important that reference and category information is retained so that the link with the data from your previous file can be established automatically. If this is not the case, you will need to coordinate with our customer support team to explore possible solutions.
Additionally, it’s crucial that the file format remains unchanged. If there is a change in format, it will be considered a migration, and you’ll need to refer to the information in the dedicated article: https://support.shoppingfeed.com/hc/en-us/articles/12500331040412-How-does-a-CMS-migration-work-at-Shoppingfeed