The first step is to contact our customer support team so that we can discuss your project together. Here are the steps and key points to consider during this migration:
- Preparation and Planning
We will analyze your needs to understand why this migration is necessary and what problems it aims to solve. We will ensure that the new module meets the identified needs and is compatible with your current system. A review will be conducted to understand the features and limitations of the existing module.
- Setting Up a Test Environment
If we determine that it will help confirm the proper functioning, without affecting your production environment, we can provide a test environment on a new Centric Shoppingfeed account. We will verify that all necessary features perform as expected in the test environment.
- Migration and Integration
Our technical teams will handle the setup without requiring your direct involvement.
Once the new module is installed on your system, we can assist you in configuring it and verifying its proper functioning:
- Configuring product settings and generating the new source feed
- Configuring order settings
We will then link the new source feed to your Centric Shoppingfeed account, making all the necessary internal adjustments to its format.
We will verify with you that the order retrieval from Centric Shoppingfeed to your CMS is working correctly (and adjust parameters as needed). Similarly, we will check that operations performed on your orders in your system (shipping, cancellation, refunds) are correctly transmitted to Centric Shoppingfeed and then to the marketplaces.
- Assistance with Account Verifications
After retrieving the new source feed, additional checks will be required.
Centric Shoppingfeed will automatically map the main fields, but it’s important to carefully review and modify, if necessary, all your rules, autotags registered on the platforms used, and the quality of the data received, as some fields (non-main ones) may not have been automatically mapped.
Our teams will be available to guide you through the items that need to be checked and will assist in setting up the necessary steps for a smooth transition of your feed distribution to the connected platforms.